Please email support@picotech.com with exact details and screenshots of the errors you are seeing, the locationwhere you downloaded the software from, the version of the software, and what PC and O/S you are installing on with details of any virus software you are running.
The key is that you have selected 10 cycles in the AWG buffer design. The frequency is for the whole buffer, not per cycle. You can either change the generator frequency to 10Hz you will get 10 cycles at 10Hz, so the square wave frequency will be back to 100Hz, or you can select 1 cycle in the AWG b...
Device specific setup for PicoLog 6 can be found in the User Guides TC08 https://www.picotech.com/download/datasheets/tc-08-thermocouple-data-logger-users-guide.pdf PT104 https://www.picotech.com/download/manuals/pt-104-prt-data-logger-users-guide.pdf CM3 https://www.picotech.com/download/datasheets...
You need to be using the reset button at the top of the window ResetDataorConfiguration.png Chose "Reset data" if you wish to keep the same device settings, or chose "Reset configuration" if you want to set all devices from scratch. There are various pop ups in the application that have a "Don't Sho...
Measurement logging is a new feature in PicoScope 7, and we are encouraging user feedback so that we can make improvements. Your comments are most welcome and the relevant teams have been maded aware of them.
Please email this information to support@picotech.com and the team will be able to discuss this with you. The device may need to be returned for repair.