I recently buy a picoscope 4225 and since I bought I can't use because any PC recognize the equipment, we use a pc windows 10 update with the latest version because we work for an industry and the rules are that the PCs always need to be update, I tried the 6 version and 7 version of the software and nothing, help please, this equipment are result like very expensive paperweight for the company.
i use the blue usb blue cable that come with the picoscope kit, in some laptops don't show up the equipment and in the others the equipment show up but with a note that the equipment don't recognize it.
i just can install the 7 most update version and nothing, seems that can read but then disappear, attached in this post are the request screenshot you ask.
I had a similar problem, it was with the USB power. Connected to an active (powered) USB hub and everything works. Also on a USB 3.0 C-type plug, using an appropriate cable instead of the blue one.
I had a similar problem, it was with the USB power. Connected to an active (powered) USB hub and everything works. Also on a USB 3.0 C-type plug, using an appropriate cable instead of the blue one.
i checked the Laptops we use and only one have the Type C entrance, so could you share with me the model of the hub you use??