The latest version of Picoscope R6.5 is now available for download from our website at

http://www.picotech.com/download.html

If you go to "File->Save Current Waveform As" to save a psdata file and then email this to the team at support@picotech.com we will be able to check your settings and advise you as to why you are having problems triggering on your signal.

There is a new version of Picoscope 6.5 and a Beta release 6.6 now available for download . Please see

http://www.picotech.com/support/topic9233.html

If you who would like to preview the new features we will be including in the next version of Picoscope you can download a Beta copy from Pico Labs

http://labs.picotech.com/

Please send your details including email address to support@picotech.com and we will be able to create a guest account on our ftp server to which you can upload the files.

Without further details of exactly what is happening when the unit stops responding to your software it is difficult to offer a solution to your problem. If you wanted to create a workaround you may be able to add a watchdog to your application which will call CloseUnit to close the connection to th...

We have been unable to replicate the problem with the example code and find that it triggers correctly every time.

Can you confirm if this was a clean first time installation of the PS4000SDK or have you installed other Pico products on this PC ?

Can you try using coff2omf.exe at a command prompt to convert ps5000.lib into a lib file for use in C++ Bulider XE

The executable can be found in the Embarcadero bin directory and is used :-

coff2omf ps5000.lib newps5000bc.lib

I have been able to replicate your issue and have found an issue with the lib file. Attached is a modified file which has been checked with Embarcadero C++Builder XE so please use it to replace the previous version.

We are working on adding additional functionality in this area of the software. An alternative would be to use the print function 'File->Print' to generate an electronic copy to include in your documents. This printout includes the notes section below the trace and some additional company related in...

With virtualisation software there can be issues with ownership of the USB interface between the host and the guest that can cause the Picoscope not to be recognised. We have not tested your specific setup, and do not have access to your particular hardware, so please can you check that the guest ha...

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On XP the picopp files should be found in the directories detailed in USBReadme.txt although they may be hidden from view. Running DPInst for a second time should detect that they are already present, up to date, and therefore no action needs to be taken.

Provided you have used the SaveStartupSettings option in the File->StartupSettings menu then the software will start up with those settings. Currently we have no facility that will allow the software to automatically start up in the "Last Used" state but I will add your suggestion to the potential n...

The following is just an error in the script and can be safely ignored Pico USB device not found. Please try again Having just followed the installation instructions I have been able to successfully build and run the example code on Ubuntu 11.04 Please confirm if you can do the same and if not what ...