Problem with installing new version

[ist3k]

Hi

on my pc i have a very old version of picoscope and i
try to install the last version from this site, the installer says it cant install "rolling back" and delete all files

after that my old version does not work anymore... so i uninstall it
and try to install again new - same thing....

now i install somme of the version from Software Archive and it work ok

i dont have this very old version
and i want to install the new one

any one know what file i must delete or something from the registry (i have winXP SP2)

Thanks

[rob2000]

Hi,

We have a picoscope device - ADC-212, and just wanted to update the software.

I downloaded the latest version R15.5.

It installs everything, even makes the shortcuts on desktop,
But then it rolls it back, and says "The installation was interrupted, Your computer was not modified"

Note that no devices were connected at the time.

I even tried installaling with different devices, and different installation options.

I have run a registry repair and deleted all invalid items.

What could be the problem, how shall i get it to install.

[Mitam]

Hi!

I have same problem. ADC-212/50. Windows XP with latest updates.

[RICK1]

CANNOT LOAD NEW VERSION OF SOFTWARE, WIN. INSTALLER WILL NOT START FOR THIS. USING WINXP HOME SP2 INSTALLER 3.1. WHATS UP WITH THIS?

[Michael]

Hello,

This is an issue we are working on.

At this moment, we can only ask you to be patient while we fix this.

Many thanks,
Michael

[RICK1]

thanks for the reply, i use my 212 a lot and it's the best...

[Mitam]

Any news ?

Hello,

This is an issue we are working on.

At this moment, we can only ask you to be patient while we fix this.

Many thanks,
Michael

[Sarah]

Hi

We are still working on this and hope to release a fix sometime in the new year.

Best Regards