I have two scopes, 2202 and 3223 and the problems are common to both.
I have installed both the scope and automotive latest versions of the software.
Neither software will recognise either picoscope. I have tried three different cables and two different USB ports.
With either software if I try a reinstall with modify there are no features shown in the custom setup dialogue. It is blank.
If I disconnect a picoscope USB cable without first using the Windows 'safely remove hardware' widget my PC instantly shuts down.
I am running Win7 64bit
The picscopes show up in the control panel and I get the musical notification with connect/disconnect of USB cable.
I have used the picoscopes successfully on a different laptop and desktop previously.