I have an Enviromon EL005 logger and an EL037 converter. After installing the envirmon software and using a seriel to usb converter cable to connect the logger to my laptop and the logger to the converter i tried to set up a basic test to see whether anything was working together and to see would i get any result on my PC.
My problem is after taking a guided tour beacuse i am new to this product i get to a stage where i enter the logger and the converter and once i proceed i get a message saying "ERROR ,get logger version".What would be the way of finding out whether the software, logger and converter are working together?
On the windows XP machine i used the seriel to USB. With the Windows 7 machine i set up a simple configuration. i then disconnected the logger and converter from the machine and then connected it back up after 10 minutes of monitoring. When i tried to open the program it told me there was an app crash and error. the enviromon program will not open .