PicoScope 7 Software
Available on Windows, Mac and Linux
Program shutdown when using the "Maths channels" function
Program shutdown when using the "Maths channels" function
When PicoScope7 is installed and used on a laptop and the "Math channels" function is selected, the program crashes.
Note that this error does not occur on the "scannel computer (iX104 xplore)" and the "Math channels" function works fine.
How can I fix this problem?
The error message is as follows: (This error is translated from Korean and may differ slightly from the actual error message.)
...
Exception:System.NullReferenceException: Object reference is not set to an instance of an object.
Location: PPS.VT..ctor(vh ebk, vk ebl, ISynchronizer ebm, ve ebn)
Location: Pico.ViewModels.MathsChannels.ValidatingTabs.MathsChannelFormulaViewModel..ctor(vh cdm, fn cdn)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.al(vh cbr, fn cbs)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.ai(String cbl, vh cbm, Action cbn, Action cbo)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.ah(vm cbj, vh cbk)
Location: Pico.MVVM.Base.Synchronizer.a(Action de)
Note that this error does not occur on the "scannel computer (iX104 xplore)" and the "Math channels" function works fine.
How can I fix this problem?
The error message is as follows: (This error is translated from Korean and may differ slightly from the actual error message.)
...
Location: PPS.VT..ctor(vh ebk, vk ebl, ISynchronizer ebm, ve ebn)
Location: Pico.ViewModels.MathsChannels.ValidatingTabs.MathsChannelFormulaViewModel..ctor(vh cdm, fn cdn)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.al(vh cbr, fn cbs)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.ai(String cbl, vh cbm, Action cbn, Action cbo)
Location: Pico.ViewModels.MathsChannels.MathChannelCollectionsViewModel.ah(vm cbj, vh cbk)
Location: Pico.MVVM.Base.Synchronizer.a(Action de)
Re: Program shutdown when using the "Maths channels" function
If this is just happening one PC then try deleting the Appdata folder for PIcoScope 7, this sometime can cause issues-
Which of PIcoScope 7 version are you using? Stable or early access?
Is the current version?
If you still having issues please email support@picotech.com with-
● The complete Appdata folder or Trace.xml from within the folder.
- Close PicoScope 7
- Paste-
C:\Users\%USERNAME%\AppData\Local\Pico Technology
Into the address bar of the File Explorer
%USERNAME% should resolve to your Windows user account.
- Delete folder above
- Restart the software
Which of PIcoScope 7 version are you using? Stable or early access?
Is the current version?
If you still having issues please email support@picotech.com with-
● The complete Appdata folder or Trace.xml from within the folder.
Regards Andrew
Technical Specialist
Technical Specialist
Re: Program shutdown when using the "Maths channels" function
Dear AndrewA.
Thank you for the solution.
It works for my case.
The problem resolved completely.
Thanks,
Neal.LEE
Thank you for the solution.
It works for my case.
The problem resolved completely.
Thanks,
Neal.LEE