Unable to start the sample software, error on the setBandwidthFilter function

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agatinomoschitta
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Posts: 0
Joined: Mon Jun 18, 2018 7:46 am

Unable to start the sample software, error on the setBandwidthFilter function

Post by agatinomoschitta »

Good morning,
I write on this forum in the hope that you can help me. I've been trying for several days to run the example programs on github at this link:
https://github.com/picotech/picosdk-ni-labview-examples
I downloaded the examples, in my case I use a picoscope 4824A for which I am using the software contained in the 4000A series folder.
I downloaded the shared folder, downloaded and installed the picoscope SDK. I pasted the related dlls into the labview resources folder and also tried to import the 4000A.dll into labview using the import shared library (dll) procedure, but nothing, I can't solve the following problem:
When starting the Picoscope4000AExampleBlock.vi file, the program tries to open picoscope but gets the following error:

Error API function call ps4000ASetBandwidthFilter
(Channel A)
PICO_NOT_USED
The function is not avaiable
Error code 63 Decimal
0000003F Hex

Attached is a screenshot of the error
There is no way to fix! Can anyone help me?
Thank you
Attachments
Cattura.PNG
Cattura.PNG

AndrewA
PICO STAFF
PICO STAFF
Posts: 409
Joined: Tue Oct 21, 2014 3:07 pm

Re: Unable to start the sample software, error on the setBandwidthFilter function

Post by AndrewA »

Hi,
I have fixed the issue and have attached an updated version of the PicoScope4000aSettings.vi file.
Which you needs to copy into local copy of the folder \ps4000a\PicoScope4000aLib\
I will update the Github repository soon with the new file.

The issue is caused due to your scope not supporting the Bandwidth limit feature.
It currently only supported on the 4444 model.
Attachments
PicoScope4000aSettings.vi
(108.94 KiB) Downloaded 205 times
Regards Andrew
Technical Specialist

agatinomoschitta
Newbie
Posts: 0
Joined: Mon Jun 18, 2018 7:46 am

Re: Unable to start the sample software, error on the setBandwidthFilter function

Post by agatinomoschitta »

Thank you!

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