Probe malfunction on 5444D

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Xelectro
Newbie
Posts: 0
Joined: Tue Oct 05, 2021 3:27 am

Probe malfunction on 5444D

Post by Xelectro »

Have brand new Pico 5444D for about a week. And it’s been awesome. Was working on a compensation network for a flyback power supply when the FRA utility was reading my loop gain at -40dB. I spent 4 days trying to figure out what’s wrong with my power supply. Decided to swap probes and the results were as expected. I took the defective probe to my other scope and this is what I got.
This is supposed to be a 3V 1khz square wave.
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Gerry
PICO STAFF
PICO STAFF
Posts: 1145
Joined: Mon Aug 11, 2014 11:14 am

Re: Probe malfunction on 5444D

Post by Gerry »

Hi Xelectro,

Could you send your issue in to our Helpdesk via support@picotech.com, so that we can issue you a returns number in order to get the probe returned and resolve the issue.

Regards,

Gerry
Gerry
Technical Specialist
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