PicoScope 7 Software
Available on Windows, Mac and Linux
Sample rate freezes software
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Matt Tretheway
- Newbie
- Posts: 0
- Joined: Mon Aug 09, 2021 5:34 am
- Location: New Zealand
Sample rate freezes software
Hi there, I am a new Pico user and have purchased a 4425a Standard kit.
I am trying to do a relative compression test using the guided test and when I turn the samples per division up to 2s or 5s per division to get a good amount of information on the screen the waveform disappears completely and I can't get it back without restarting the entire program. If I stop the recording and try to restart it again, the button toggles to running then instantly back to stopped. I have tried the same thing on Pico 6 and it works fine.
Am I doing something wrong?
Cheers
Matt
I am trying to do a relative compression test using the guided test and when I turn the samples per division up to 2s or 5s per division to get a good amount of information on the screen the waveform disappears completely and I can't get it back without restarting the entire program. If I stop the recording and try to restart it again, the button toggles to running then instantly back to stopped. I have tried the same thing on Pico 6 and it works fine.
Am I doing something wrong?
Cheers
Matt
Re: Sample rate freezes software
Hi
I have a 4824A and have been using PicoScope_7.0.75.8573. Now after summer I updated to PicoScope_7.0.78-8921 and the same happened to me. It was like when I just changed something with one click for example on the trigger level everything froze. I installed PicoScope_7.0.75.8573 and it worked again.
I have a 4824A and have been using PicoScope_7.0.75.8573. Now after summer I updated to PicoScope_7.0.78-8921 and the same happened to me. It was like when I just changed something with one click for example on the trigger level everything froze. I installed PicoScope_7.0.75.8573 and it worked again.
Re: Sample rate freezes software
Having the same problem, just downloaded the latest version and now the program locks up if I change the timebase. Have to completely close the program and restart. So far it's not even close to Pico 6. NOT HAPPY!!!!
Re: Sample rate freezes software
We have released an updated version, PicoScope 7.0.79, hopefully this isssue has been fixed but if not please can you supply the trace.xml file and the steps to reproduce the issue.
Martyn
Technical Support Manager
Technical Support Manager
Re: Sample rate freezes software
Thanks Martyn,
I tried the new version today and the issue does appear to be fixed
I tried the new version today and the issue does appear to be fixed