Frozen Save Dialog box

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monreal
Newbie
Posts: 0
Joined: Mon Nov 30, 2020 10:42 am

Frozen Save Dialog box

Post by monreal »

Unable to use the save dialog to save a file with version 6.14.23.5207 on windows 7 service pack 1.

By use I mean : Change folder, save button, cancel button, close button.

Program must then be closed from Task manager.

Open dialog box is ok.
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Gerry
PICO STAFF
PICO STAFF
Posts: 1145
Joined: Mon Aug 11, 2014 11:14 am

Re: Frozen Save Dialog box

Post by Gerry »

Hi monreal ,

This could be because your Windows 7 is not fully patched. Is there a reason why you don't have the convenience roll up (A.K.A. service pack 2) installed?

Regards,

Gerry
Gerry
Technical Specialist
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