Also last night a couple of times when I had to terminate the app with Task Manager, when I restarted it, it could not connect to the PS4444. I had to unplug the USB and try again. The same thing happened with two different notebook PCs. Also a couple of times when PS6 would freeze up the cursor cha...

Yes we are using the PS4444 power supply. Everything in the field is also on a largish UPS. In addition the notebook PCs have their own batteries of course. Aha I apparently don't have those Tools->Preferences->Sampling->SlowSamplingTransition set the same. Will try to get out there to fix that toda...

Going through every Windows power option. I set HDD to never turn off, but as all these systems have SSDs I don't think this setting means anything. Turning off display should not matter, right? I have PCs set to never sleep when plugged in, and do nothing when lid closed. This lets me minimize the ...

Also why is the pre-trigger data streaming (or not) different on PS3425 vs PS4444?

Yes we are using Google Backup and Synch. It has been working fine with PS6.3.15 and PS3425. We tested it in the office first with the PS4444, synching to Google Drive via a fast cable modem connection. In the field we are stuck with a slower 4GLTE modem, but we have an Ethernet switch so it should ...

OK, this is getting ridiculous. Win10 Pro notebook, nothing extraneous on it. Win 10 version 1803. No Picoscope is attached or available, both of mine are installed in the field where I am headed shortly. Loaded PS 6.13.20. Started it, loaded a PS4444 settings file. It loaded, didn't warn about miss...

I'm going to swap out the PS4444 PC. I have another Lenovo Win10 Pro thinkpad Yoga 11e with 8GB and 128 GB SSD, Win 10 1803 with a Celeron 2930 quad core at 2.15 GHz, so it is not a powerhouse. Should that run PS6 OK? I will load the interim 6.13.20 version.

If I observe trace.xml remotely and don't see an unexpected termination entry does that mean the app should still be working? See my new post (still not approved for display) about the "zombie lockup" we are seeing.

So I am starting a new thread since the current issue does not seem to be a memory leak problem, but different. I call it a "zombie lockup". Upon arriving at the site, here is what I found today, with some notes about other similar zombie lockups in the past 48 hours: The PS6 application 6.13.15 can...

Will check Windows event logs. Every trip to this site is now 2 hrs and it's a tedious process getting there and working in physically awkward circumstances. I have to go back today as apparently both systems have gone off line again. I was just there less than 12 hours ago... I have reverted the PS...

Looking at the trace.xml file from the PS3425 running the public PS6 version, all seems to be well from Mar 19 until Apr 26 where failed http attempts from PS6 seem to trigger a crash: Power change broadcast: Mains <...

Looking at the trace.xml file from the PS3425 running the Power change broadcast: Mains BackgroundHttpClientRequester failing with Authentication failed because the...

Looking at trace.xml from the PS4444, I find this odd bit: BackgroundHttpClientRequester failing with The underlying connection was closed: The connection was closed unexpectedly. What is PS6 trying to do with http? I believe this scope mad...

Several times I simply tried to print a report. PS6 crashed. Logs attached.

OK we now have two unstable PS6 systems. I had to visit the remote site on Saturday as both systems appeared to be no longer connected to the cloud. Since I had only installed the new PS4444 in place Friday noon-ish I assumed the issue was the cloud connection. That assumption was incorrect. Here is...