Hi and thank you for your post. I have not heard of this problem myself. Without looking at the device and the serial cable we cannot really comment on that. If you wish to return the products to us we can certainly have a look at it. If you can email the support email then we can generate a returns...

Have you chosen the corresponding COM port? What OS are you using, what version of software are you using and what is the make of your computer?

Kind regards

Hi and thank you for your post. Could you explain further what you are trying to do?

Are you trying to have different scalings for different channels?

Kind regards

Hi I have tried to recreate your problem however it works with me.

Could you send me more information about your set-up and could you send me your .plw file.

Kind regards

Hi and thank you for your post. There is no way to automatically do this using our software, however once you have done your data collection, in spreadsheet mote if you click on the first icon you can save your selected results in a text file. If you are prepared to write your own software you can r...

Hi and thank you for your post.

Could you give me a better idea of your set-up, computer spec and send me your plw file.

Kind regards

Hi thank you for your post. You are misreading the error message, the message is saying you are using TC08 driver V2.6, and it is saying it cannot find the TC-08. From what I can gather, you are using a serial port TC08, have you installed the drivers for the serial TC-08 or have you installed it fo...

Hi and thank you for your post.

Could you send me your .plw file and specification of your computer (OS and so forth). I will try and recreate the set-up.

Kind regards

Hi and thank you for your post. When in the spreadsheet view if you highlight all your remeasurement and click on the first icon "Write to Disk" and you can save your measurments as either prn file or a txt file. If you click on the icon with a tick you can then change the time format to "date/time"...

Hi I have had a look at your attachment. A couple of things, firstly the 3205 measures a maximum of +/-20V however I assume you have scaled down the voltage. Putting measurements at once every minute will (taking as many readings as possible) will give you an average for that minute. If however you ...

Hi and thank you for your post.

Could you please have a look at this post, there is an attached file with an example of the digital output.

http://www.picotech.com/support/viewtop ... highlight=

Kind regards

Hi, Could you please test a few things. 1)Try out your setup in PicoScope – with ETS on. (That will use 60 cycles and 20 interleaves, but should tell us if its labview or our drivers). 2)The wiring in your VI is slightly off – the handle ‘wire’ is coming out of ‘SetETS’ and going to BOTH...

Hi and thank you for your post.

We have recently looked into this and to fix this problem you need to change the string length from 255 to 40.

i.e.

Dim S As String * 40

and

j = ps3000_get_unit_info(ps3000_handle, S, 40, i)

hope this helps.

Kind regards

Hi and thank you for your post.

The roll back issues is known on some computers and will be resolved on the next release of our software.

Kind regards

Hi and thank you for your post.

Windows Vista will install you Pico Technology Folder in under your profile so:

c:\Users\\AppData\Local\VirtualStore\Program Files\


You will need to install as a Supervisor.

Hope this helps.

Kind regards