Have you followed the setup steps in the README file?

Have you got the same bit version of the PicoSDK as your installed python?

The PS5000aConfig script loads the ps5000aEnuminfo along with other required items into the main workspace

Can I check whether this error is occuring when running it in the main workspace or if it is in an app?

Hi

The data should have been supplied on a USB stick with the calibration kit, if you don't have this email into support@picotech.com with the serial number from the side of the kit and we can get you a copy of the data.

Neil

Hi

You can find out the device information such as model number and serial number in PicoScope 6 by going to Help->About.

Neil

Hi

For this application I would suggest using the PicoLog 6 software rather than PicoScope 6 as it is designed for long term data logging with inbuilt alarm function.

Neil

Hi The current beta version of PicoScope 7 is the automotive version so only compatible with automotive scopes such as the 4X25A, 4X25, 4X23 which is the same as the automotive version of PicoScope 6. These automotive scopes are the only scopes suitable for use in automotive applications. The 2204A ...

Hi Stephen

The scope can only be connected in a single instance so if you have PicoScope 6 connected to the scope, even if it isn't running currently, then MATLAB will be unable to find the device to use.

Neil

Hi

Can I check what device model you have?

Neil

Hi

In MATLAB you have to use the functions from the programmer's guide to control the scope, there isn't a GUI available to MATLAB.

What exactly are you trying to do in MATLAB?

Neil

Hi Peter

From the images it looks like block mode is what you are wanting to use, in which you collect a triggered block of a set size. This will allow you to do what you are looking to do in having the data not move relative to the trigger point.

Neil

Hi When running streaming with the SDK it will start collecting data immediately with the trigger not being used to start the capture. In streaming the trigger is used to give the sample count at which the trigger condition is met for the first time. If you are wanting to use the trigger to start th...

Hi The PicoPyscope is not something that we developed so can't give support on it, instead we have the picosdk-python-wrappers repository which contains python wrappers for the API functions for the scope series and examples on how to use these functions. This can be found here https://github.com/pi...

Hi

There is the ps5000aSetBandwidthFilter function which allows for effectively putting a 20 MHz low pass filter on the input. Any other filtering in PicoScope 6 is a software feature and not available from the API functions in the PicoSDK.

Neil

Hi

Are you able to give a overview of the GUI flow to the scope control from starting up till the error occurs?
This will help me understand how the functions sit in your GUI code.

Neil