Dear Sir,

Thankyou for your inquiry with regard to your 2203. In order to assist you further please could you contact support@picotech.com

If possible please could you explain what you are trying to adjust.

I look foward to your response.

Kindest regards,

Stuart
Technical Speciliast

Dear MTW, Thankyou for your inquiry with regard ADC11/10 and PicoLog application in Win 7. Please could you proceed to the following link and download the latest version of PicoLog R5.21.1 http://www.picotech.com/software.html Please note: parallel port products and the USB ADC-11 do not support 64-...

Dear Sir, Thank you for your inquiry with regard Colum Auto Width. You are correct in your assumption. I have reported this to our software development team. We are currently looking at the measurements functionality within PicoScope 6 so watch this space. If you require further assistance please do...

Hi JC,

Good to see that Picoscope 6 R6.4.10 has solved you issues, please do keep an eye on PicoLabs. Pico Labs is a showcase of our latest software releases.

Kindest regards,

Stuart
Technical Specialist

Hi Greg, Thankyou for sending in your observations with regard to your 3205. Please be aware that you scope will function in the later release of the software. If convenient please proceed to the following link and download the latest version of software. http://www.picotech.com/software.html The 32...

Hi Sally, To ensure correct functionality please connect the converter only to the PC first ensuring driver is installed. Look in device manager under Ports (Comm & LPT) windows should recognise this as a 'serial on USB port' . Windows will then assign this a comm port number. If you connect the con...

Dear Seuchato, Sorry to see you have encountered these difficulties. I have been able to save your files as .txt using 5.20.9 with an ADC 216 Running. Please proceed to the following link and follow the instuctions accordingly. http://www.picotech.com/software.html In addition to this please find at...

Hi Gtipc, Thankyou for your observations with regard to your Ph measurements. Looking through your reports looks like you need some filtering on your pump supply. It may be worth looking at some form of isolation transformer. This could possibly be a solution to your interference. Hope that helps. K...

There is no anti-aliasing filter in the hardware, however there is filtering available in the software. Filter details The lowpass filtering algorithm is chosen according to the relationship between the selected cut-off frequency (fC) and the sampling rate (fS), as shown in the following description...

Hi Jeremy, Sorry you are having issues with connecting your ADC-20. In order to help me resove this issue please could you try the following:- 1) Open up PicoLog then select file/new settings/recording/sampling rate/ in converter details ensure you have selected ADC20/24 this should enable the ADC 2...

Hi There, Please refer to section 5.8 of the attached manual PicoScope 5. (x-y scope configuration) The XY Timebase controls the time interval for each scan. Ideally, it should be a little longer than a single cycle of the signal that you wish to observe. The time per scan field sets the time interv...

Hi There, ref: ADC 212 Please could you let me know your current settings in order to assist you. Just to recap please try the following if you haven't already. In order to set the X-Y scope view function. Select view/new XY scope this should enable the x-y function. It is possible that your timebas...

Dear Geoff,

Further to your inquiry about the CPU usage percentage. This is normal. The usage is affected by sample rate and is PC specification dependant.

The lower the sample rate the lower the CPU usage. Unfortunately there is no work around for this.

Kindest regards,

Stuart

Dear Andrea,

Io order to fully undertand your query please could you provide me with some additional information. Please could you define your superimposed slow transients and your synchronization definitions.

Kindest regards
Stuart

Hi Robert, Sorry to hear that you are struggling to activate humiprobe after hibernation/reboot. I have tried to simulate your fault and can replicate this after hibernation. What I have discovered is if the unplug or replug device warning appears, I closed picolog and then fully shut down my PC. Af...