Search found 3 matches

by RickS
Thu Aug 07, 2008 12:44 pm
Forum: PicoScope 6 for Windows
Topic: Stability issues in R6_0_16 with PS2203
Replies: 4
Views: 6476

I'll contact you directly. I guess I did not understand the business model and perhaps that lead to some confusion. I purchased it from what I thought was you, but now I think it was a US distributer. I called there support thinking it was simply a local US office when perhaps it was further removed...
by RickS
Wed Aug 06, 2008 3:48 pm
Forum: PicoScope 6 for Windows
Topic: Stability issues in R6_0_16 with PS2203
Replies: 4
Views: 6476

Thank you Peter. I originally phoned the help desk and followed up with Richard via e-mail. He was to get back to me Monday but I heard nada. At the time I reported everything in my post but had not realized at the time that 12bits made the lock up worse. After posting it I went to 8 bits only, and ...
by RickS
Tue Aug 05, 2008 10:15 pm
Forum: PicoScope 6 for Windows
Topic: Stability issues in R6_0_16 with PS2203
Replies: 4
Views: 6476

Stability issues in R6_0_16 with PS2203

Hello, We just purchased a PS2203 to try these on our manufacturing floor. Unfortunately I have yet to get the software to not crash pretty quickly. Calling support was no help so I am trying here. The following events will cause a crash every time within 5 seconds. Open app Change voltage range fro...