Hi Hitesh,
the e-mail did end up in the junk folder. Sorry for missing that. I will switch further to e-mail for further discussion.

Thanks Martyn, looking forward to a solution.

I am using v6.9.18.1, but even with much older versions it was the same.

I did send an inquiry to support@picotech.com few months ago, but haven't got any reply.

More inputs on this matter:
- Scope 6403 seems not to have the same problem with the same SW, so maybe it is HW related? But as mentioned before, an older version of PicoScope SW works fine with the 5443A scope.

I guess there was a misunderstanding. The previously attached psdata file is a sample when the scope does capture I am able to save the file. Once when it stops capturing I cannot make a psdata file, only a pssettings file is offered in Save As... This happens all the time, whenever I change the set...

PicoScope 6403 time base seems to be off by 1%. The measured period for a stable 1 kHz square wave signal is 990 us, and for a 100 kHz signal the measured period is 9,9 us. The accuracy of the source is verified by other scopes from various manufacturers. Any suggestions on what to do with this scope?

Here is a sample.

Hi everyone, the new version of Pico Scope (6.9.18.1) does not capture any samples for following settings: 2 channels, 600 kS , 12 bits, but it does work normally with: 2 channels, 500 kS , 12 bits When the resolution is reduced to 8 bits, it stops capturing when the sampling is increased from 1 MS ...