I am using windows 7 64-bit, I found the folders containing the trace.xml how would you like me to send them to you, I attempted to attach them to this post but xml files are not allowed.

I am attempting to open a Picoscope 4224 in the picoscope 6 software but the software is not finding the device. Windows recognised the device, when I use the sample program provided in the SDK the device will open, and I was able to open the device in Picoscope 6 on a coworker’s laptop. I have trie...