Having problems connecting PicoScope 6000e series to the software

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ws2022
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Posts: 1
Joined: Fri Mar 11, 2022 9:15 am

Having problems connecting PicoScope 6000e series to the software

Post by ws2022 »

Hi all,

It is the first time I try to connect PicoScope (6824E) to the software (6.14.10 ver). When I plug the picoscope USB in my laptop, the PicoScope is found by my laptop in device manager, but it cannot be found by the software. I have tried to re-install the software, but it didn’t work.

Someone else uses his laptop and successfully connects the PicoScope to his laptop’s software. So I guess there is something wrong on my laptop. Does someone experience this problem and have a possible solution? Thanks!
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