Picoscope 2104 not recognized

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s57ua

Picoscope 2104 not recognized

Post by s57ua »

Hello,

my pc (XP-sp2) cannot recognize picoscope 2104
In device manager i see unknown device with these properties: Device ID is USB\VID0CE9&PID_FFFF\5&336EB4B0&0&3
This PID is not listed in picopp.inf.

Has anyone any clue about this? PID_FFFF?

Regards, Mitja

ziko
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Posts: 1705
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Location: St Neots

Re: Picoscope 2104 not recognized

Post by ziko »

HI this looks like a faulty unit, could you send an email to support@picotech.com, the unit would need to be sent back for repairs.

Kind regards
Ziko

Technical Specialist

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