BUG:Missing graphics on Windows 7 Pro

Forum for discussing PicoScope version 6 (non-automotive version)
Post Reply
User avatar
KennyM
Active User
Active User
Posts: 19
Joined: Mon Sep 15, 2008 5:51 pm

BUG:Missing graphics on Windows 7 Pro

Post by KennyM »

v6.5.42.0 Beta
Running on Windows 7 Pro

On all of the edit fields, combo boxes and drop down boxes the disclosure triangles or up/down buttons are missing.

It's not so bad for the range/time division boxes, but it makes setting a trigger more difficult.

See screen snapshot at http://www.kel-electronics.co.uk/ps6.png : Image

Hope you find this useful.

-Kenny Millar
-Kenny M.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Re: BUG:Missing graphics on Windows 7 Pro

Post by ziko »

Hi KennyM,

Can you exit the software and then try deleting the following folder:

C:\Users\*****\AppData\Local\Pico Technology\64358d19-ef91-48bb-9ae0-3b4689d44d99

where ***** is your user login.

Then restart the software.

Kind regards
Ziko

Technical Specialist

User avatar
KennyM
Active User
Active User
Posts: 19
Joined: Mon Sep 15, 2008 5:51 pm

Re: BUG:Missing graphics on Windows 7 Pro

Post by KennyM »

Hi Ziko,

Ok thanks, I have tried that, but it has made no difference.

Image
-Kenny M.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Re: BUG:Missing graphics on Windows 7 Pro

Post by ziko »

Can you try changing your DPi to the standard size?

Kind regards
Ziko

Technical Specialist

User avatar
KennyM
Active User
Active User
Posts: 19
Joined: Mon Sep 15, 2008 5:51 pm

Re: BUG:Missing graphics on Windows 7 Pro

Post by KennyM »

Hi Ziko,

My DPI is set to the default (125%) for this screen at it's native resolution. It's a Dell lattitude laptop E6510 at 1920x1080. Control panel shows 125% as the Default.

I lowered the DPI to 'Smaller' which is 100% and the discloure arrows appeared, however the smaller fonts are not nice to look at, and hard to read, on this screen.

For reference windows calls 125% Default and 100% as 'Smaller'

Out of the box Windows would use 125% as default on this screen.

I hope this helps! If I can be of any more assistance, please feel free to ask.
-Kenny M.

User avatar
KennyM
Active User
Active User
Posts: 19
Joined: Mon Sep 15, 2008 5:51 pm

Re: BUG:Missing graphics on Windows 7 Pro

Post by KennyM »

ziko wrote:Can you try changing your DPi to the standard size?

Kind regards
I should have said, I believe that my DPI was set at the 'standard size' and that I had to change it to a non-standard size to make it work ;-)

-Kenny
-Kenny M.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Re: BUG:Missing graphics on Windows 7 Pro

Post by ziko »

I suppose it depends on what you define as standard, it looks to me a little bigger than the default DPi settings. In any case I have logged this as a bug report.
Ziko

Technical Specialist

Post Reply