PicoScope 6 Crashes trigger
PicoScope 6 Crashes trigger
Hello,
I have a PicoScope 5204.
I am trrying to setup the Advanced trigger in the LOGIC option. When I click the LOGIC option the software crashes.
Other options are OK.
I have a PicoScope 5204.
I am trrying to setup the Advanced trigger in the LOGIC option. When I click the LOGIC option the software crashes.
Other options are OK.
Re: PicoScope 6 Crashes trigger
Today I tried to export the reference data and it is crashed too!! I am I the only one having these crashes? Is there something that I should do to make the software work?
Re: PicoScope 6 Crashes trigger
Which version of PicoScope6 are you running?
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Check Menu -> Help -> About
Re: PicoScope 6 Crashes trigger
Do you mean 6.2.14.0? I don't believe we have released a 6.14... yet.
Re: PicoScope 6 Crashes trigger
Sorry, 6.2.14.0 is the version!! What is causing the crashes? I tried to export a trace to CSV and it crashed too!!
Re: PicoScope 6 Crashes trigger
Could you send an email to support@picotech.com describing the steps you take to make the software crash. Also put the version you are using in the email.
Re: PicoScope 6 Crashes trigger
Hello Erik,
I installed the service pack 3(it was on Service pack 2) and now the software doesn't start anymore!!
I tried to uninstall it and install the previous version from your site, but the same problem happened!!
Now everytime I try to start the software I receive the Application Error window and it closes!
I installed the service pack 3(it was on Service pack 2) and now the software doesn't start anymore!!
I tried to uninstall it and install the previous version from your site, but the same problem happened!!
Now everytime I try to start the software I receive the Application Error window and it closes!
Re: PicoScope 6 Crashes trigger
Hello again,
I just installed the version R6.0.12 that came with the Scope. This version works fine, but it cannot open the traces from the newer version!!
I just installed the version R6.0.12 that came with the Scope. This version works fine, but it cannot open the traces from the newer version!!
Re: PicoScope 6 Crashes trigger
Hi again!!
I have more information for you. I installed the PicoScope version 6.2.14.0 in another machine with service pack 2 and the same problems that I had befor upgrading to service pack 3 happened!!!
So, in machines with the service pack 2, PicoScope 6.2.14.0 will work, but will crash when:
* export the reference data
* convert to .csv
* setup the Advanced trigger in the LOGIC option
With machines with service pack 3 the software crashes before start!
We need a solution here!!
I have more information for you. I installed the PicoScope version 6.2.14.0 in another machine with service pack 2 and the same problems that I had befor upgrading to service pack 3 happened!!!
So, in machines with the service pack 2, PicoScope 6.2.14.0 will work, but will crash when:
* export the reference data
* convert to .csv
* setup the Advanced trigger in the LOGIC option
With machines with service pack 3 the software crashes before start!
We need a solution here!!
Re: PicoScope 6 Crashes trigger
Exactly same problem here too!!!
[quote="Guest"]Hi again!!
I have more information for you. I installed the PicoScope version 6.2.14.0 in another machine with service pack 2 and the same problems that I had befor upgrading to service pack 3 happened!!!
So, in machines with the service pack 2, PicoScope 6.2.14.0 will work, but will crash when:
* export the reference data
* convert to .csv
* setup the Advanced trigger in the LOGIC option
With machines with service pack 3 the software crashes before start!
We need a solution here!![/quote]
[quote="Guest"]Hi again!!
I have more information for you. I installed the PicoScope version 6.2.14.0 in another machine with service pack 2 and the same problems that I had befor upgrading to service pack 3 happened!!!
So, in machines with the service pack 2, PicoScope 6.2.14.0 will work, but will crash when:
* export the reference data
* convert to .csv
* setup the Advanced trigger in the LOGIC option
With machines with service pack 3 the software crashes before start!
We need a solution here!![/quote]
Re: PicoScope 6 Crashes trigger
Erik wrote:Could you send an email to support@picotech.com describing the steps you take to make the software crash. Also put the version you are using in the email.
Re: PicoScope 6 Crashes trigger
For Windows XP SP3 there no STEPs, the software just crashes when starting!!!
Re: PicoScope 6 Crashes trigger
Hi if anyone is having any problems, please email support@picotech.com for further assistance.
Kind regards
Kind regards
Ziko
Technical Specialist
Technical Specialist