Picoscope cannot detect 2204A on linuxmint

Discussion forum for the new Picoscope Linux software
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cbius6
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Joined: Wed Jul 11, 2018 3:50 pm

Picoscope cannot detect 2204A on linuxmint

Post by cbius6 » Mon Oct 29, 2018 10:52 am

Hi ,
on linux mint
I am using a PicoScope 2204A on Linux Mint system and the software cannot detect the device.
all it's installed and with :sudo ./usbtest thedeviceit's ok
anyone can help me in solve this issue?

Hitesh
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Location: St. Neots, Cambridgeshire

Re: Picoscope cannot detect 2204A on linuxmint

Post by Hitesh » Tue Oct 30, 2018 9:19 am

Hi cbius6,

Please could you locate the trace.xml file after the device is not detected (close the software first)?

Please navigate to:

Code: Select all

~/.local/share/Pico\ Technology/
Then, in a folder with a long alphanumeric name beginning with '2' you can find the trace.xml file.

Have you tested the device on another PC (including one running a Windows operating system) and with another USB cable?

Regards,
Hitesh

Technical Support Engineer

cbius6
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Joined: Wed Jul 11, 2018 3:50 pm

Picoscope cannot detect 2204A on linuxmint

Post by cbius6 » Tue Oct 30, 2018 10:31 am

hi, thanx .
after many test i've solved .
now i'm trying to configure Picoscope software ...
Why there are less option than windows version ?
how to print a report ?

thanx

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