TC-08 all channels show zeros

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mortenx
Newbie
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Joined: Wed Nov 06, 2013 11:45 am

TC-08 all channels show zeros

Post by mortenx » Thu Jun 13, 2019 8:26 pm

what would be wrong if TC-08 all channels show zeros and pc restart dont fix this problem,
only way to fix it is to pull out usb cable from pc and put back in, then its ok...

today was quite strong lightning in the area maybe something with that ?

how can i fix this problem without pulling out usb cable, because i can control pc only via remote desktop..

Gerry
PICO STAFF
PICO STAFF
Posts: 441
Joined: Mon Aug 11, 2014 11:14 am

Re: TC-08 all channels show zeros

Post by Gerry » Fri Jun 14, 2019 8:47 am

Hi mortenx,

This is something that would be better handled by our Help Desk. If you send an email describing the problem to support@picotech.com, we will be able to look into this and if necessary organize a repair of the TC-08 (which looks like the best solution).

Regards,

Gerry
Gerry
Technical Specialist

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