Should removing a PicoConnect 441 crash PicoScope 6.14.23.5207 ?

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nurber
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Should removing a PicoConnect 441 crash PicoScope 6.14.23.5207 ?

Post by nurber »

It does. What is the point of dynamic probe detection that tells me what probe I connect if it crashes when I disconnect that same probe. Ridiculous!

Gerry
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Re: Should removing a PicoConnect 441 crash PicoScope 6.14.23.5207 ?

Post by Gerry »

Hi Nurber,

No, it shouldn't, but as we know, no technology is infallible. The best thing would be to look into detail at what is happening here, which we can do better if you send the details of the problem (i.e. exactly how it is setup, and exactly what you are doing) into us at support@picotech.com.

Regards,

Gerry
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nurber
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Re: Should removing a PicoConnect 441 crash PicoScope 6.14.23.5207 ?

Post by nurber »

Two files attached. The first is the .psdata file itself which was trying to help with this post:

topic40638.html ( I tried the link insert URL, but it seems not to be probably formed when I do ).

and the second is an bug report generated when trying to reproduce the conditions.
Attachments
For Bennog.psdata
(1.02 MiB) Downloaded 9 times
Report_2020_11_21.zip
(1.02 MiB) Downloaded 11 times

nurber
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Re: Should removing a PicoConnect 441 crash PicoScope 6.14.23.5207 ?

Post by nurber »

and to provide a little more context... in moving 441 from channel B to D with the settings per previous link the crash occured.

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