PS6424E LabVIEW:PICO_NOT_FOUND

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Arcueid Brunestud
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PS6424E LabVIEW:PICO_NOT_FOUND

Post by Arcueid Brunestud »

I am using PicoScope6424E. Every time I run the sample program on LabVIEW2020 PicoScope6000ExampleStreaming.vi I get an error: Error API function call ps6000OpenUnit (Error5003) and PICO_NOT_FOUNT, The same goes for PS6000Open.vi that run alone (without entering and enabling serial numbers) and the handle returns a value of -1. But when I running PicoScope7T&M.exe, everything works fine, indicating that there is no problem with the hardware connection.
I have done the following checks:
When running the sample program, make sure that PicoScope7 is closed and not running in the background, but the problem persists.
The same problem occurs when you run other sample programs, such as PicoScope6000ExampleRapidBlock.vi.
Run the PS6000Open.vi alone, enter the serial number JY182/0014 or JY1820014 and enable it, the problem persists.
My LabVIEW 2020 is a 32-bit version, and I have made sure that the installed PICO SDK and the running example programs are 32-bit versions.
In addition, I noticed a question: is it correct that the sample program calls the ps6000OpenUnit-2 function in the ps6000.dll? (for PicoScope 6424E)
It is urgent for me. Thank you for your help!
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AndrewA
PICO STAFF
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Joined: Tue Oct 21, 2014 3:07 pm

Re: PS6424E LabVIEW:PICO_NOT_FOUND

Post by AndrewA »

The PS6424E uses the ps6000a API not the ps6000.
The examples for the ps6000a API are here-
https://github.com/picotech/picosdk-ni- ... er/ps6000a
Please follow- https://github.com/picotech/picosdk-ni- ... ter#readme
Regards Andrew
Technical Specialist

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