Pico 2003 not found using Windows 7

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patmartyn
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Joined: Sat Sep 17, 2011 3:38 pm

Pico 2003 not found using Windows 7

Post by patmartyn » Sat Sep 17, 2011 3:43 pm

Got a new laptop with Windows 7. Installed software but when I try to launch Picotech the device cannot be found, any ideas?
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Hitesh
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Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: Pico 2003 not found using Windows 7

Post by Hitesh » Mon Sep 19, 2011 9:50 am

Hi,

Which software did you install PicoScope6 or PicoLog?

Please also try the following:
  • Check Device Manager for the PicoScope under 'Universal Serial Bus controllers' or 'Pico Technology Instruments', or unknown device.
  • Install on another PC.
  • Check the USB cable and try the device as the only USB device connected to the laptop.
Regards,
Hitesh

Technical Support Engineer
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