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Error 5 (H5 S60) on 3 computers (all under XP)

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Error 5 (H5 S60) on 3 computers (all under XP)

Postby antoine.emerit » Mon May 03, 2004 5:23 pm

We can't make work a DC-200 under 3 différent PCs (under Windows XP Pro):

- we try with a new Paralelle port PCI card
- we try all in SPP/Standard/Output only bios config
- we try with LPT1/2/3

We succed with two PC at a first step, but then it never works back and it always says "Error 5 (H5 S60)".

The red led is on at PC statup, then if fall off at the error message.

Any idea ?
antoine.emerit
 

Postby markspencer » Tue May 04, 2004 9:40 am

Hi,

How long have you had the unit, does it work on other PC's that are not XP. The PC's that it does work on our they the same model as the XP machines. If the unit has worked on a previous PC try it on that one again, if it now does not work the unit might have become faulty and need repair, please send an email to:

tech@picotech.com

requesting a return number and providing contact details.

If the unit is OK on other PC's you may need to use the USB to Parallel port adapter.

Best regards,
Regards,

Mark Spencer
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