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USB TC-08 Driver XP / me

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USB TC-08 Driver XP / me

Postby dsem » Mon Sep 27, 2010 1:41 pm

Hi,
I've purchased an USB TC-08, but when install the software in a notebook with Windows XP Professional Version 2002 Service Pack 3, no USB driver are installed and when I plug in the USB the pc says hardware are unknown; I have tried to do the search in CD ROM, or in the directory where the program are installed, but nothing to do. I have tried also with the last software from your site, (before I have uninstalled the first software), but also in this case the hardware has not recognized. I have tried to install from CD in another Notebook with Windows XP Professional Version 2002 Service Pack 3 and in this case it works. Which may be the difference?

Thank you for your attention and for any help.
Best Regards.
dsem
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Re: USB TC-08 Driver XP / me

Postby ziko » Tue Sep 28, 2010 10:54 am

Hi,

When you install the software there are two TC-08s available, a USB one and a serial one. Did you install it for the USB one?

2nd thing does your PC have full admin wrights? Once you installed the software you then plug in the USB-TC08 a hardware wizzard will come up to install the drivers for the unit. Did this appear?

Kind regards
Ziko

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Re: USB TC-08 Driver XP / me

Postby dsem » Tue Sep 28, 2010 11:44 am

Hi,
yes I've installed USB TC-08.
2nd I have administrator rights. When I plug the USB TC-08 a hardware wizzard will come up to install the drivers for the unit but without find it (In the notebooks where I've installed the PicoLog software the driver reconize the TC-08 when I plug it), so I have selected to search on CD and on program directory but nothing, the hardware result not installed. There is a compatibility test to do? Another question is not possible to use USB interface with OS Windows ME, is it? Or there is a way.

Thank you for any help.
dsem
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Re: USB TC-08 Driver XP / me

Postby ziko » Mon Oct 11, 2010 9:09 am

This seems very strange that it works on one PC and not another, all I would say is the following:

1) Is this the same USB-TC08 you have tested?
2) Have you tried the same cable or different cables?

If you have tried both of these then the only thing I can think of is that there is something with this particular PC. Have you tried different USB ports?

For Windows ME it should work with USB, I would try using an older version 5.16.2.

Hope this helps.

Kind regards
Ziko

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