Installer Invalid Drive

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dgray
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Installer Invalid Drive

Post by dgray »

I have been trying to install Picoscope 5 and 6 on an XP SP3 notebook. I get Error 1327 Invalid Drive T:\ using the supplied CD or a downloaded version. There is no drive T: Anyone know a workaround? Thanks Duncan

ziko
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Re: Installer Invalid Drive

Post by ziko »

Hi Duncan,

Did you try to install the drive from memory stick or something? What I would recommend is to download the software fully and then try to install it.

Kind regards
Ziko

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dgray
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Re: Installer Invalid Drive

Post by dgray »

Ziko, I used the CD that Pico supplied then downloaded the installation programmes from the Pico site to the local HDD C: The problem was the same either way - it still looks for a non existent drive T: Regards

ziko
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Re: Installer Invalid Drive

Post by ziko »

HI are you doing an upgrade? Try uninstalling the software and then installing from fresh.

Kind regards
Ziko

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dgray
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Re: Installer Invalid Drive

Post by dgray »

Hi Ziko,

I did have Picoscope 5 installed so I have just tried to uninstall it and, guess what; I get the same Pico Technology Software Error 1327 - Invalid Drive T:\ Regards

ziko
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Re: Installer Invalid Drive

Post by ziko »

Did you have an external drive connected before at some point? It could be that windows still thinks its mapped and that is what is causing the problem.

Try going into system configuration by going in the "run" option under the "Start Menu" then type in "winmsd" and then hit enter, choose Components->Storage and see if the T drive is listed there.

Kind regards
Ziko

Technical Specialist

dgray
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Re: Installer Invalid Drive

Post by dgray »

There's no T: listed in Components/Storage and, having done an IOBit Uninstall and several registry cleaner passes there is no Pico or psw or plw in the registry. Despite that the installer still fails with the T:\ error. There are references to T: in the registry but all to do with Microsoft Office components. Inspiration desperately needed. Duncan

ziko
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Re: Installer Invalid Drive

Post by ziko »

Hi,

Try the following link:

http://www.picotech.com/support/post19521.html#p19521

Kind regards
Ziko

Technical Specialist

dgray
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Re: Installer Invalid Drive

Post by dgray »

ziko, How do I find the required product code? Duncan

ziko
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Re: Installer Invalid Drive

Post by ziko »

Hi,

The easiest way to do this is to go to your startmenu, and right click on the uninstall program and select properties.

Let me know if this works.

Kind regards
Ziko

Technical Specialist

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