USB TC-08 keeps disappearing on USB connection

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Cenobytez
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USB TC-08 keeps disappearing on USB connection

Post by Cenobytez » Fri Jul 02, 2010 7:56 am

We are running several TC-08s each running to its own dedicated pc, and they are running K type thermocouples monitoring oven temperatures. The pico software keeps running ok, but somewhere along the line, it just loses the connection. the pcs are all running xp sp3. any ideas?

edit:
we are running over 15m using 2x16ft USB extender cables

PeterF
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Location: Cambridgeshire

Re: USB TC-08 keeps disappearing on USB connection

Post by PeterF » Tue Jul 06, 2010 3:27 pm

Hi,
Yes, you are likely to have problems extending to that distance with USB extenders. Here is a report we did a little while ago:-
http://www.picotech.com/support/kb/kbfiles/CAT5USB.pdf
I think you will be better off using a Belkin USB HUB:-
http://www.picotech.com/support/kb/kbfi ... USBHub.pdf
The report is using a PicoScope but a TC-08 will work just as well.
Please also make sure you are using the latest version of PicoLog, (R5.21.2) available here:-
http://www.picotech.com/software.html
Regards,
PeterF.

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