Version 6.3.43.0, trigger is unstable

Forum for discussing PicoScope version 6 (non-automotive version)
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Raz
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Joined: Fri Feb 26, 2010 5:28 pm

Version 6.3.43.0, trigger is unstable

Post by Raz »

Hi We use 3424 Pico and no matter what we do or which channel we use, the trigger is running all the time. Old version 6.2.20 doesn't do that, but we need to use the newer version due to numerous custom probe setups we have created with it.
Please provide a solution, thanks.
(IS IT POSSIBLE TO GET SUPPORT ON THIS?? At least direct me to someone who can supports us...)

PeterF
Advanced User
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Posts: 435
Joined: Thu Jun 07, 2007 10:53 am
Location: Cambridgeshire

Re: Version 6.3.43.0, trigger is unstable

Post by PeterF »

Hi,
For quick access to technical support I would suggest you first come to:-
support@picotech.com
(Instead of posting to the forum, where we have to look for you.)

Version R6.3.43 does not have any problem with triggering on the 3424, so I think your problem is caused by the default setup you have on start-up. Please try going to File\Startup settings\Reset startup settings. If that does not fix it, then it could be a corrupted probe setup.
Regards,
PeterF.

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