We have just been loaned a demo 5204 to trial before we purchase etc.
details from help
Model: PicoScope 5204
Serial Number: QJY29/15
USB Version: 2.0
Calibration Date: Wednesday, 25 April 2007
Hardware Version: 1
Driver Version: 1, 4, 2, 0
Unfortunately we currently cannot get any waveform to display, this software seem to install and load correctly and but won't display anything, we played with it for a few hrs.
We have tried installing various versions of the software on 3 different computer without sucess.
using version 18.104.22.168
Is there a diagnostic we can run to see if the instrument is playing up, we definately have an input onto it we checked this via another cro.
perhaps the people who had it before us damaged it?
attached is a crash report this happen when we selected EXT trigger.
How you can help we really need this osc operational.