ADC-20 not recognised by Pico

I have an ADC-20 connected via USB. It was working properly yesterday, but this morning I couldn't get it working.

Windows recognises the device - it appears as 'Pico High Resolution Data Logger' under Device Manager.

However Pico can't find it, and requests that I unplug and replug it.

I've tried it on two different computers (both WinXP), with both 5.20.6 and
5.20.7

It was bought mid last year from RS, and is serial number QJY39/43.

Jeremy Bickerstaffe

Hi Jeremy,

Sorry you are having issues with connecting your ADC-20. In order to help me resove this issue please could you try the following:-

1) Open up PicoLog then select file/new settings/recording/sampling rate/ in converter details ensure you have selected ADC20/24 this should enable the ADC 20.

Kindest regards

Stuart