environmon system

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Guest

environmon system

Post by Guest » Mon Dec 22, 2008 1:16 pm

Hi
we Just having El 005 and El 037 ( two units )
we notice when using scaling for only for one unit Of EL 037 and another unit running of mv . it working Ok.

If both converter EL 037 using scaling files . the EL005 stop recording after 1 day... ? Please advise .


tq
willie

ziko
Advanced User
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Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko » Tue Dec 23, 2008 5:32 pm

Hi it shouldn't do that,

I have a few questions:

1) Is this problem repeatable?
2) Do you have the power connected to the Logger.
3) Can you describe the setup you have, i.e. lenght of cables, connection type (USB adapter or serial cable ect.)
4) What version of the software are you using?
5) What OS are you using.?
Kind regards
Ziko

Technical Specialist

Guest

environmon system

Post by Guest » Fri Jan 02, 2009 1:33 am

Hi Ziko
1) Is this problem repeatable?YES
2) Do you have the power connected to the Logger. YES
3) Can you describe the setup you have, i.e. lenght of cables, connection type (USB adapter or serial cable ect.) STANDARD CABLE FROM PICO Link to EL 037 and EL 005 , serial cable to PC
4) What version of the software are you using? version 5.16
5) What OS are you using.? win 98se

IT always having update time error too .

TQ

wilie

Guest

scaling file

Post by Guest » Thu Jan 08, 2009 9:03 am

hi ziko ,
it running Like normal if we not select scaling (PSC file ) . It mean using 4-20 ma .. OK

If program using scaling file on any channel the EL 005 Hang , the red led OFF!

Please advise .


willie

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko » Fri Jan 09, 2009 5:12 pm

Hi can you email me the following files and send them to support@picotech.com and put for the attention of Ziko.

envimon.ini
emwevent.log
any .rdg file
the .psc file

N.B please zip them up

Kind regards
Ziko

Technical Specialist

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