PicoScope 7 Software
Available on Windows, Mac and Linux
Device connect problem to labview program
Device connect problem to labview program
I hope this message finds you well. I am currently working on a project that involves utilizing the PicoScope 5244D device with LabVIEW 2018 (32-bit). I have downloaded all necessary software components, including the SDK kit and PicoScope 7 (version: 7.1.32.19681), from your website to facilitate integration with my LabVIEW program.
Upon connecting the device to my computer via USB port and attempting to run one of your examples sourced from GitHub, I encountered an error message indicating that the device could not be detected. I am unsure of the root cause of this issue.
Could you please assist me in resolving this problem? Any guidance or troubleshooting steps would be greatly appreciated.
Thank you for your attention to this matter.
Best regards,
Hwang
Upon connecting the device to my computer via USB port and attempting to run one of your examples sourced from GitHub, I encountered an error message indicating that the device could not be detected. I am unsure of the root cause of this issue.
Could you please assist me in resolving this problem? Any guidance or troubleshooting steps would be greatly appreciated.
Thank you for your attention to this matter.
Best regards,
Hwang
Re: Device connect problem to labview program
Hi
What example are you trying to run? The 5244D uses the ps5000a driver and the associated examples.
Are you able to share the exact error message being displayed?
Have you downloaded the 32 bit PicoSDK to match your 32 bit version of LabVIEW?
Have you got any instances of PicoScope 7 open while trying to open the scope with LabVIEW?
What example are you trying to run? The 5244D uses the ps5000a driver and the associated examples.
Are you able to share the exact error message being displayed?
Have you downloaded the 32 bit PicoSDK to match your 32 bit version of LabVIEW?
Have you got any instances of PicoScope 7 open while trying to open the scope with LabVIEW?
Neil
Technical Support Engineer
Technical Support Engineer
Re: Device connect problem to labview program
Hi thank you for your reply. I will answer your questions one by one.
1. What example are you trying to run? The 5244D uses the ps5000a driver and the associated examples.
A : I try to run PicoScope5000a ExampleAWG.
2. Are you able to share the exact error message being displayed?
A : The error message is this.
'Error API function call ps5000aOpenUnit PICO_NOT_FOUND
No Pico Technology device could be found. Error code 3 Decimal 00000003 Hex.'
3. Have you downloaded the 32 bit PicoSDK to match your 32 bit version of LabVIEW?
A : I download PicoSDK 10.7.26 (32-bit).
4. Have you got any instances of PicoScope 7 open while trying to open the scope with LabVIEW?
A : Yes I saw the instances of PicoScope 7 opening. But error came out.
If you need more information or something else, give me the reply again.
Thank you.
1. What example are you trying to run? The 5244D uses the ps5000a driver and the associated examples.
A : I try to run PicoScope5000a ExampleAWG.
2. Are you able to share the exact error message being displayed?
A : The error message is this.
'Error API function call ps5000aOpenUnit PICO_NOT_FOUND
No Pico Technology device could be found. Error code 3 Decimal 00000003 Hex.'
3. Have you downloaded the 32 bit PicoSDK to match your 32 bit version of LabVIEW?
A : I download PicoSDK 10.7.26 (32-bit).
4. Have you got any instances of PicoScope 7 open while trying to open the scope with LabVIEW?
A : Yes I saw the instances of PicoScope 7 opening. But error came out.
If you need more information or something else, give me the reply again.
Thank you.
Re: Device connect problem to labview program
It would be better to show you a display of error. Thank you
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Re: Device connect problem to labview program
Hi All,
I'm having the similar issue as above - Have a Picoscope 6404E Running LABVIEW 2024 (64 bit) on WIndows 11 :
- Downloaded SDK (7.1.29 64 bit) and Picoscope 7.1.29 (64 bit) - Scope works fine with Pico scope 7 T&M
- When running an example from Github (PicoScope6000ExampleAWG.vi) I get the same error a similar error:
Error API function call ps6000OpenUnit
PICO_NOT_FOUND
No Pico Technology device could be found
Error code 3 Decimal
00000003 Hex
Picoscope 7 is not running when I start the example.
How do I resolve this issue?
Thank You
I'm having the similar issue as above - Have a Picoscope 6404E Running LABVIEW 2024 (64 bit) on WIndows 11 :
- Downloaded SDK (7.1.29 64 bit) and Picoscope 7.1.29 (64 bit) - Scope works fine with Pico scope 7 T&M
- When running an example from Github (PicoScope6000ExampleAWG.vi) I get the same error a similar error:
Error API function call ps6000OpenUnit
PICO_NOT_FOUND
No Pico Technology device could be found
Error code 3 Decimal
00000003 Hex
Picoscope 7 is not running when I start the example.
How do I resolve this issue?
Thank You
Re: Device connect problem to labview program
For your device you will need these examples
https://github.com/picotech/picosdk-ni- ... er/ps6000a
https://github.com/picotech/picosdk-ni- ... er/ps6000a
Martyn
Technical Support Manager
Technical Support Manager
Re: Device connect problem to labview program
When you setup your PC did you follow all of the steps in
https://github.com/picotech/picosdk-ni- ... /README.md
are you running the PicoScope 7 software, if so close this down and repeat your test.
https://github.com/picotech/picosdk-ni- ... /README.md
are you running the PicoScope 7 software, if so close this down and repeat your test.
Martyn
Technical Support Manager
Technical Support Manager
Re: Device connect problem to labview program
Hi,I'm having the same issue.
I am currently working on a project that involves utilizing the PicoScope 6424E device with LabVIEW 2024 (32-bit).I'd like to be able to find a detailed solution.
Hope someone can help me
I am currently working on a project that involves utilizing the PicoScope 6424E device with LabVIEW 2024 (32-bit).I'd like to be able to find a detailed solution.
Hope someone can help me