Installer fails (pico scope SW and SDK)

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herbie
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Posts: 1
Joined: Thu Mar 30, 2023 10:13 pm

Installer fails (pico scope SW and SDK)

Post by herbie »

I'm trying to install on a PC running Win 10 22H2 (19045.2728). I get error 0x80070643 - Fatal Error during installation, no matter what I try. Here's the part of the log where it fails:

[8C68:3410][2023-03-30T15:23:56]i301: Applying execute package: KernelDrivers, action: Install, path: C:\ProgramData\Package Cache\{BD79B4CB-ACC2-4A40-BBA2-2F79BD974FE8}v1.0.0.0\PicoDriverPackageSetup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[8C68:3410][2023-03-30T15:24:46]e000: Error 0x80070643: Failed to install MSI package.
[8C68:3410][2023-03-30T15:24:46]e000: Error 0x80070643: Failed to execute MSI package.
[91D0:2A24][2023-03-30T15:24:46]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[91D0:2A24][2023-03-30T15:24:46]i319: Applied execute package: KernelDrivers, result: 0x80070643, restart: None
[91D0:2A24][2023-03-30T15:24:46]e000: Error 0x80070643: Failed to execute MSI package.

This also happens on another totally different PC, both are running Windows virus scan, which I disabled temporarily, still no luck.

Thanks,
Andrew
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Martyn
Site Admin
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Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Installer fails (pico scope SW and SDK)

Post by Martyn »

Please email support@picotech.com and the team can work through your issues with you
Martyn
Technical Support Manager
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