black screen on remote desktop

Post any questions related to the new PicoScope 7 software
Post Reply
bennog
Advanced User
Advanced User
Posts: 225
Joined: Mon Nov 26, 2012 9:16 am
Location: Netherlands

black screen on remote desktop

Post by bennog »

When running PS7 on a remote desktop (headless) system the PS software starts ok and shows the waveforms.
But after some time combined with a new Remote desktop connection the screen stays black.
The software is running on triggers and still works and also save the files with a correct waves in the icon in the saved file.
The PS software is started from the attached .pssettings file

Benno
Attachments
20230223-mnx-kv-ma-12uur.pssettings
(4.5 KiB) Downloaded 391 times
2023-02-25_16-48-00.png
2023-02-25_16-53-51.png
jlab
Newbie
Posts: 0
Joined: Wed Mar 08, 2023 10:47 pm

Re: black screen on remote desktop

Post by jlab »

I have the same issue. Although PS6 works via Remote Desktop. It would be nice if PS7 also did... but I can make due with PS6.
bennog
Advanced User
Advanced User
Posts: 225
Joined: Mon Nov 26, 2012 9:16 am
Location: Netherlands

Re: black screen on remote desktop

Post by bennog »

I have the same issue.
The trigger seems to be a close of the RDP connection and connect again while the scope software keeps running and capturing data.

The remote system is running windows 11 64Bit version 23H2
Picoscope version version: 7.1.21.18179
Model: PicoScope 3403D MSO
Serial number: CQ923/033
Driver version: 2.1.130.5654
USB version: 3,0
Calibration date: vrijdag 2 oktober 2015
Hardware version: 1
Firmware version: 1.7.5.0 / 1.0.67.0


Benno
YvanL
Newbie
Posts: 0
Joined: Tue Sep 03, 2024 11:27 am

Re: black screen on remote desktop

Post by YvanL »

Hello,

I have exactly the same problem. My config :
- Remote computer's OS : Windows 10 Professional 22H2 64 bits
- PicoScope model : 5444D
- PicoScope software version : 7.1.29.19560

Best regards,
Yvan
Post Reply