I am using Windows 10 with the latest PicoScope application and the PicoScope 3000 series device. So far I was working in such hardware setup and everything worked well:
I have acquired a https://www.alldaq.com/en/products/pc-s ... o/">Alldaq USB3.0 isolator, so the setup became:
And now the PicoScope 6 application stopped recognizing the scope, even though its visible in the device manager:
Disconnecting the isolator from the docking station and connecting it directly to the PC makes the Scope working in the application, even though the device manager entry is the same:
What could be the problem in here? Something tells me it is a matter of series USB3.0 hubs, but its just a guess. Are the PicoScope devices not allowed to run via USB hubs?
I would appreciate all help in resolving the issue.
200mA is too low for picoscope to work.
So you need to apply the external power to the isolator.