picoscope 7 on ubuntu 21.04

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lupo
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Joined: Tue May 04, 2021 2:09 pm

picoscope 7 on ubuntu 21.04

Post by lupo »

Hi to all,

I have installed the picoscope 7 on my ubuntu 21.04 machine.

The installation seems to be succesfully but when I start the application my pico 2206B is not recognized.
I receive an NoData error message.

Checking dmesg ouput I see that the usb device seems to be found:

[ 1473.999821] usb 1-8: new high-speed USB device number 13 using xhci_hcd
[ 1474.148442] usb 1-8: New USB device found, idVendor=0ce9, idProduct=1016, bcdDevice= 0.16
[ 1474.148456] usb 1-8: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1487.045131] usb 1-8: USB disconnect, device number 13
[ 1488.839731] usb 1-8: new high-speed USB device number 14 using xhci_hcd
[ 1488.988247] usb 1-8: New USB device found, idVendor=0ce9, idProduct=1016, bcdDevice= 0.16
[ 1488.988265] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1488.988274] usb 1-8: Product: PicoScope 2000
[ 1488.988279] usb 1-8: Manufacturer: Pico Technology

what is wrong ?

Many thanks !

Martyn
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Location: St. Neots

Re: picoscope 7 on ubuntu 21.04

Post by Martyn »

As PicoScope 7 is a closed beta program can you email these details to support@picotech.com and the team can follow up.
Martyn
Technical Support Manager

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