Error using icdevice/connect

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Tage2021
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Joined: Wed Feb 10, 2021 8:37 am

Error using icdevice/connect

Post by Tage2021 »

Hi, I recently received a Picoscope4824. Obviously there are different versions, one is called Picoscope4824A and another is called Picoscope4824.
What is the difference ?
I bought the device because I want to use it from Matlab. When I run my first matlab-test with a sample file ‘PS4000A_ID_Sig_Gen_Example.m’
I get the following error message in Matlab.

Connection to PicoScope 4824A with serial number HX598/0180 closed successfully.
Libraries unloaded successfully.
Error using icdevice/connect (line 114)
An error occurred while executing the driver connect code.
Connect: This device is not supported by the Instrument Driver.
If this error is not an instrument error, use MIDEDIT to inspect the driver.

(I am a regular user of oscilloscopes and instruments, but a beginner at Matlab!)

What is the problem?
Sincerely
Tage2021

Martyn
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Location: St. Neots

Re: Error using icdevice/connect

Post by Martyn »

We need to make a change to

https://github.com/picotech/picosdk-ps4 ... eneric.mdd

to add support for the 4224A, 4424A and 4824A but due to remote working this will not be completed until next week due to the requirement to make the necessary edits and then test against units.

In the meantime you could locate the references for the 4824 in the file and replace with 4824A as operationally they are the same.
Martyn
Technical Support Manager

Se7enHells
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Joined: Wed Feb 17, 2021 9:57 am

Re: Error using icdevice/connect

Post by Se7enHells »

I am receiving the same issue, Can you let us know when will it be updated exactly??

Martyn
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Posts: 4491
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Error using icdevice/connect

Post by Martyn »

We released a new version to support the 4x24A models yesterday. You can find it here

https://github.com/picotech/picosdk-ps4 ... ent-driver
Martyn
Technical Support Manager

Se7enHells
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Joined: Wed Feb 17, 2021 9:57 am

Re: Error using icdevice/connect

Post by Se7enHells »

I am sorry but I am still receiving the same error, I have updated the drivers to the latest one with the link you provided. Please assist me to resolve this issue.

Thank you in advance.

Code: Select all

Error using icdevice/connect (line 114)
An error occurred while executing the driver connect code.
Connect: This device is not supported by the Instrument Driver.
If this error is not an instrument error, use MIDEDIT to inspect the driver.

Error in DAQ8ModExample (line 49)
connect(ps4000aDeviceObj);

NeilH
PICO STAFF
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Posts: 265
Joined: Tue Jul 18, 2017 8:28 am

Re: Error using icdevice/connect

Post by NeilH »

Hi

Are you able to re-download the PicoScope 4000 (A API) MATLAB Instrument Driver add on from github to ensure that you have the most up to date version of this addon which includes the additional parts to enable the 4424A, 4224A and 4824A then see if your issue is resolved or persists.
https://github.com/picotech/picosdk-ps4 ... ent-driver

Neil
Neil
Technical Support Engineer

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