needed down-rev software to address 'scope

Forum for discussing PicoScope version 6 (non-automotive version)
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RRYNK
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Joined: Mon Feb 08, 2021 3:46 pm

needed down-rev software to address 'scope

Post by RRYNK »

Pico Scope 6824E would not be recognized by PC Oscilloscope software version: 6.14.36.5676 on Dell7530

It was recognized with 6.14.23.5207

Gerry
PICO STAFF
PICO STAFF
Posts: 932
Joined: Mon Aug 11, 2014 11:14 am

Re: needed down-rev software to address 'scope

Post by Gerry »

Hi RRYNK,

Thanks for pointing that out.

I've uploaded 6.14.23.5207, which you can download with this link: https://drive.google.com/file/d/1mPecYD ... sp=sharing

Regards,

Gerry
Gerry
Technical Specialist

Gerry
PICO STAFF
PICO STAFF
Posts: 932
Joined: Mon Aug 11, 2014 11:14 am

Re: needed down-rev software to address 'scope

Post by Gerry »

Hi RRYNK,

Could you post a trace.xml file for the latest version before trying the uploaded one, and also a trace.xml file for the older version. You can find the trace.xml files in C:\Users\<>\AppData\Local\Pico Technology\64XXXXXX-XXXX-XXXX-XXXX-XXXXXXXX. The trace for the last time you ran PS6 won't have an numeral appended to the end of the file name.

Regards,

Gerry
Gerry
Technical Specialist

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