Signal Generator inactive in PicoScope 6 for 2204A

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IngoN
Newbie
Posts: 1
Joined: Wed Jan 27, 2021 7:47 pm

Signal Generator inactive in PicoScope 6 for 2204A

Post by IngoN »

I just received my brand new 2204A. After installation I can use the scope, but the signal generator icon remains greyed out, although the instrument should include an AWG. Why? How to activate the signal generator/AWG in PicoScope 6?

Thanks,
Ingo

Gerry
PICO STAFF
PICO STAFF
Posts: 1145
Joined: Mon Aug 11, 2014 11:14 am

Re: Signal Generator inactive in PicoScope 6 for 2204A

Post by Gerry »

Hi IngoN,

Could you post an image of Picoscope 6 running, and a trace.xml file (which you can find in C:\Users\<>\AppData\Local\Pico Technology\64XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX)

Also, can you answer the following:
What are you running PicoScope 6 on? (on a Desktop, Laptop, SBC, Tablet, etc, and using Windows, Linux, or Mac OSX)
How is the PicoScope connected? (using a PicoBlue USB lead or other USB lead, and using a USB 3 port, USB 2 port, or USB 1 port, and directly or via a USB 3/USB 2/USB 1 hub)

Regards,

Gerry
Gerry
Technical Specialist

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