Scope probe problem..

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jom
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Joined: Sun Apr 08, 2007 9:15 pm

Scope probe problem..

Post by jom »

One of my probes that came with my 5203 scope seems to have a noise problem. The time base has a funny noise and the spectrum of it is awful. Using my other probe on the same line shows a low level noise. If I move the cable on the bad probe it seems to raise and lower the noise. Where can I sent this to get it fixed???

Thanks

jom

picojohn
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Joined: Mon Jun 11, 2007 1:10 pm

Post by picojohn »

Hello Jom,

Please send an email to support@picotech.com with the following details:

Contact name
Full Address
Telephone Number
Email Address
Serial number of the PS5203
A brief problem description.

You will be issued with an returns number and address to ship the probe to.

Regards
John

jom
Active User
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Posts: 35
Joined: Sun Apr 08, 2007 9:15 pm

Post by jom »

I wanted to thank Pico (in public) for sending me out a new probe. Thanks for all of the support!

jom

picojohn
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Posts: 382
Joined: Mon Jun 11, 2007 1:10 pm

Post by picojohn »

Jom,

Thank you and you are very welcome!

Regards
John

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