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Scope probe problem..

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Scope probe problem..

Postby jom » Thu May 08, 2008 12:05 am

One of my probes that came with my 5203 scope seems to have a noise problem. The time base has a funny noise and the spectrum of it is awful. Using my other probe on the same line shows a low level noise. If I move the cable on the bad probe it seems to raise and lower the noise. Where can I sent this to get it fixed???

Thanks

jom
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Postby picojohn » Thu May 08, 2008 3:21 pm

Hello Jom,

Please send an email to support@picotech.com with the following details:

Contact name
Full Address
Telephone Number
Email Address
Serial number of the PS5203
A brief problem description.

You will be issued with an returns number and address to ship the probe to.

Regards
John
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Postby jom » Mon May 19, 2008 9:28 pm

I wanted to thank Pico (in public) for sending me out a new probe. Thanks for all of the support!

jom
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Postby picojohn » Tue May 20, 2008 8:13 am

Jom,

Thank you and you are very welcome!

Regards
John
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