PicoScope 7 Software
Available on Windows, Mac and Linux
PicoScope 6.14.4 Hang up
PicoScope 6.14.4 Hang up
Good Afternoon,
Instrument: 5244D MSO
OP-System: W10 Version 1903 Build 18362.267
I've just installed the new PS6 version for Windows.I'm faceing with a random PS6 hangup.
Some time when i try to resize the window using the Zoom overview, PS6 crashes, LED on picoscope goes off and i need to kill the task on W10 Task manager.
Any suggestion?
Thank you,
Alex
Instrument: 5244D MSO
OP-System: W10 Version 1903 Build 18362.267
I've just installed the new PS6 version for Windows.I'm faceing with a random PS6 hangup.
Some time when i try to resize the window using the Zoom overview, PS6 crashes, LED on picoscope goes off and i need to kill the task on W10 Task manager.
Any suggestion?
Thank you,
Alex
Re: PicoScope 6.14.4 Hang up
Hi AlexBo,
This type of issue is very specific to your particular setup, and often a temporary issue. So, it isn't normally very useful to other forum users.
If you send a support request to our helpdesk, by emailing us at support@picotech.com, we will be able to respond to you directly and help in resolving this issue.
Regards,
Gerry
This type of issue is very specific to your particular setup, and often a temporary issue. So, it isn't normally very useful to other forum users.
If you send a support request to our helpdesk, by emailing us at support@picotech.com, we will be able to respond to you directly and help in resolving this issue.
Regards,
Gerry
Gerry
Technical Specialist
Technical Specialist
Re: PicoScope 6.14.4 Hang up
Good Afternoon Gerry,
Thank you for your answer. I will follow your suggestion soon.
Thank you,
Alex
Thank you for your answer. I will follow your suggestion soon.
Thank you,
Alex