TC-08 draws excess voltage for USB hub

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rsi77
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Joined: Mon Jul 01, 2019 3:25 am

TC-08 draws excess voltage for USB hub

Post by rsi77 » Mon Jul 01, 2019 3:45 am

I already posted that my just-out-of-box TC0-08 is not working at all--no light illuminated on device, no indication that operating system sees the new device when connected. But I tried to connect to a different computer and I received the message: "Power Surge on Hub Port-a USB device device has exceeded the power limits of its hub port".
I assume it means there is some kind of short in the device--does anybody have a different thought?
Thanks,
Ron

Martyn
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Re: TC-08 draws excess voltage for USB hub

Post by Martyn » Mon Jul 01, 2019 5:54 am

It does sound as if something is wrong.

Please email support@picotech.com stating where you bought the unit, and where you are located, they will follow up on this.
Martyn
Technical Support Manager

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