PS6 6.13.15 can't save file

Forum for discussing PicoScope version 6 (non-automotive version)
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bboyes
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Joined: Tue Dec 25, 2018 2:20 pm

PS6 6.13.15 can't save file

Post by bboyes »

Today a first: PS6 would not let me save a file after viewing it and setting cursors, offset, etc. I could save it with a different name. No other application was trying to access the .psdata file (which is not possible anyway; we don't have any other viewer than PS6 from PicoTech).

XML file attached. Near the bottom you can see the file access errors.

Even after closing and restarting PS6, opened the file but after making no changes, PS6 still would not let me save it.
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Systronix_2019Jun23_CantSaveFile_trace.xml
(82.41 KiB) Downloaded 378 times

bboyes
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Re: PS6 6.13.15 can't save file

Post by bboyes »

Even after a PS6 shutdown and restart, open file, try to immediately save the file: fails. Here is the XML for just that.
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Systronix_2019Jun23_StillCantSaveFileAfterPs6Restart_trace.xml
(15.86 KiB) Downloaded 367 times

bennog
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Re: PS6 6.13.15 can't save file

Post by bennog »

try killing all picoscope.exe processes.

And try again.

If that not helped restart the PC and try again.

Benno

Martyn
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Re: PS6 6.13.15 can't save file

Post by Martyn »

Just wondering if there is an issue with the file name and path size which is currently 130 characters, can you try reducing this to below 128 and trying again.
Martyn
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bboyes
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Joined: Tue Dec 25, 2018 2:20 pm

Re: PS6 6.13.15 can't save file

Post by bboyes »

Same file name worked after a restart of the PC.

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