3204 channel A, non-zero level

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Dmitry1985
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Joined: Fri Apr 26, 2019 3:33 pm

3204 channel A, non-zero level

Post by Dmitry1985 » Fri Apr 26, 2019 3:55 pm

Hello,

after several months of not using my picoscope it behaves a bit strange.
Channel A shows ~14.76V if probe is connected to ground. If I try to check other voltage level I see change from ~14.76V but for the less value than the expected one (expected 3.3V, shown ~15.42V).
If I choose range less than +-20V with probe connected to ground, PicoScope 6 shows me overvoltage error.
Channel B is OK.
What could happen with oscilloscope?

Gerry
PICO STAFF
PICO STAFF
Posts: 493
Joined: Mon Aug 11, 2014 11:14 am

Re: 3204 channel A, non-zero level

Post by Gerry » Mon Apr 29, 2019 10:22 am

Hi Dmitry,

This is something that would be better handled by our help desk, so if you can send your query in to support@picotech.com, our Tech Support team will be able to help you further.

Regards,

Gerry
Gerry
Technical Specialist

Dmitry1985
Newbie
Posts: 0
Joined: Fri Apr 26, 2019 3:33 pm

Re: 3204 channel A, non-zero level

Post by Dmitry1985 » Tue Apr 30, 2019 3:04 pm

Thank you, I've mailed to support team.

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