PicoScope 7 Software
Available on Windows, Mac and Linux
access denied error during driver installation
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abubakrhassan
- User
- Posts: 2
- Joined: Wed Nov 28, 2018 5:54 am
access denied error during driver installation
hello
I am having trouble in installing picoscope driver. In device manager, I would see westbridge with a yellow exclamation mark next to it. When I attempt installing the driver manually from Pico Technology\PicoScope 6\system\ folder, I get an error stating "access denied contact manufacturer for support" other times it would say "windows cannot confirm driver compatibility with hardware", or something similar. I tried using software in the included CD and the latest version from the website.
this computer is offline running windows 7 pro. device model is picoscope 4444.
I tried the device on three other windows 7 and 10 machines and it works.
I am having trouble in installing picoscope driver. In device manager, I would see westbridge with a yellow exclamation mark next to it. When I attempt installing the driver manually from Pico Technology\PicoScope 6\system\ folder, I get an error stating "access denied contact manufacturer for support" other times it would say "windows cannot confirm driver compatibility with hardware", or something similar. I tried using software in the included CD and the latest version from the website.
this computer is offline running windows 7 pro. device model is picoscope 4444.
I tried the device on three other windows 7 and 10 machines and it works.
-
abubakrhassan
- User
- Posts: 2
- Joined: Wed Nov 28, 2018 5:54 am
Re: access denied error during driver installation
the issue was related to antivirus software, trendmicro. once it was disabled, the driver installed normally